Refund and Return Policy
Last Updated: September 01, 2026
Thank you for shopping at Rainbow Thread House. We want to ensure that you are completely satisfied with your purchase. If you have any questions about our refund and return policy, please contact us at inquiry@rainbowthreadhouse.com.
1 Refunds
We offer an 8 days money-back guarantee on all items purchased through our website. If you are not entirely satisfied with your purchase, we’re here to help.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 8 days, depending on your card issuer’s policies.
2 Returns
You have 8 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
3 Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
4 Contact Us
If you have any questions on how to return your item to us, contact us at:
Email ID: rainbowthreadhouse@gmail.com
Call / WhatsApp: +91 8849146352
Studio Address: RAINBOW THREAD HOUSE, MOCHI NAGAR CO-OPP HOUSING SOCIETY, NEAR ASHIRWAD SCHOOL, RAILNAGAR, RAJKOT